Lucent Technologies Telephone 6218 User Manual

6218 and 6220 Telephones  
Quick Reference  
Document Ordering No. 555-230-713  
Comcode 108504333  
Issue 2, August 1999  
 
THE 6218 and 6220 TELEPHONES  
6218  
6220  
DATA  
jack  
Personalized  
Ring  
Personalized  
Ring  
DATA  
jack  
Handset  
Parking  
Tab  
Handset  
Parking  
Tab  
Ringer volume  
control  
Ringer  
volume control  
Handset  
10  
Handset  
10  
Programmable  
Dialing buttons  
Program  
button  
Programmable  
Dialing buttons  
218  
Program  
button  
220  
Program  
Tel.#  
Pause  
Pause button  
Program  
Tel.#  
Pause  
Mute button  
Handset  
cord jack  
Pause button  
Handset  
cord jack  
Message light  
Message light  
Handset  
volume  
control  
Mute  
Spkr  
Speakerphone  
button  
Handset/  
Speakerphone  
volume control  
ABC  
DEF  
1
2
3
ABC  
DEF  
1
2
3
GHI  
JKL  
MNO  
Flash  
button  
Flash  
4
5
6
GHI  
JKL  
MNO  
Dial pad  
Flash  
button  
Flash  
4
5
6
PQRS  
TUV  
WXYZ  
Redial  
Hold  
Dial pad  
7
8
9
Redial  
button  
PQRS  
TUV  
WXYZ  
Redial  
Hold  
7
8
9
Redial  
button  
0
#
*
0
#
*
Hold  
button  
LINE jack  
(on bottom  
of telephone)  
Hold  
button  
LINE jack  
(on bottom  
of telephone)  
Figure 1. The 6218 and 6220 Telephones, Top View  
NOTE: The 6218 and 6220 telephones are designed for use with a DEFINITY® or MERLIN LEGEND® system.  
NOTE: On all 6220 telephones, there is a smooth, indented area in the lower handset cradle (left of the Hold button). This indentation will  
accept a standard 0.5” x 1.75” label, such as the Avery 5267 Return Address label. The labels are available on 8-1/2” x 11”  
laser-printable sheets. The extension number, entire telephone number, or other information can be typed on the labels. There is a  
template in Microsoft Word for Windows ‘97 that simplifies the preparation of these labels.  
DATA jack — For connecting a device such as a modem to  
your telephone. This jack is labeled  
Personalized Ring — Allows you to select one of two  
.
different ringing patterns. This two ringing patterns are labeled  
.
Handset Parking tab — If your telephone is mounted on  
the wall, you can place the handset on the Handset Parking tab  
while you tend to other business. In this way you can interrupt  
a call in progress without disconnecting.  
Ringer volume control — A 3-position switch to control  
the volume for the tone ringer. Slide it up (away from you) for  
a louder ring, down (toward you) for a quieter ring. The  
volume control is labeled  
.
Handset — For placing and receiving calls.  
10 Programmable dialing buttons — The 10 buttons on  
which you can program frequently dialed telephone numbers,  
emergency numbers, or feature codes.  
Program button — For storing telephone numbers on the  
programmable dialing buttons.  
Mute button (on the 6220 only) — On the 6220  
telephone, this button is used for turning off the microphone  
associated with the handset or built-in speakerphone so the  
other person on the call cannot hear you.  
Pause button — For inserting a 1.5-second pause delay into  
a telephone number stored on a programmable dialing button.  
Message light — A red light that flashes when a message  
has been left for you or when a call is coming in (that is, when  
Handset cord jack — For connecting the handset to your  
the telephone is ringing). This light is labeled  
.
telephone.  
Speaker button (on 6220 only) — On the 6220  
telephone, this button is used to access the built-in  
two-way speakerphone and microphone combination.  
Handset and Speakerphone volume control — The  
volume control (labeled  
on the 6218 and  
on the 6220)  
is used for raising or lowering the volume of the handset (on  
the 6218), or for raising or lowering the volume of the handset  
or the speakerphone (on the 6220), whichever is active.  
To raise the volume level, press the upper half of the button  
Dial pad — The standard 12-button pad for dialing  
telephone numbers. The letters “Q” and “Z” have been added  
to the appropriate dial pad keys for directory access, and the  
“5” button on your dial pad has raised bars for visually-  
impaired users.  
labeled  
; to lower the volume, press the lower half of  
the button labeled  
.
Flash button — For using features such as Conference with  
LINE jack (on bottom of the telephone) — For  
connecting a line cord to your telephone. This jack is labeled  
LINE.  
business communications system.  
Redial button — For redialing the last number you dialed  
from the dial pad or from a programmable dialing button.  
Hold button — The Hold button is used for putting a call on  
hold. The red light next to Hold goes on to remind you that  
you have a call on hold.  
1
 
6. Turn the telephone right-side up and place it on your  
—— INSTALLATION ——  
desk or table.  
7. Plug one end of the coiled handset cord into the handset  
TABLE/DESK INSTALLATION  
jack on the side of the telephone.  
8. Plug the other end of the handset cord into the handset.  
9. Hang up the handset.  
Use the 14-foot straight line cord that came with your  
telephone to connect the telephone to a modular jack.  
10. Plug the free end of the line cord into a modular wall  
!
jack.  
WARNING:  
Do not plug the handset cord into the line jack or the data  
jack on your telephone since it could damage your handset  
and the telephone.  
11. Lift the handset and listen for dial tone.  
12. Set the Ringer volume control (labeled  
) to  
the setting you want.  
1. Turn the telephone upside down so that you can see the  
bottom of the telephone. See Figure 2.  
WALL INSTALLATION  
Use the following directions to mount the telephone on a  
standard wallphone jack with mounting studs.  
NOTE: For wall installation, use an 8-inch cord  
Desktop  
stand  
(PEC: 2725-02A; Comcode: 103789293) rather than  
the 14-foot cord that is packaged with the telephone.  
Line jack  
1. You must reverse the handset tab (which holds the  
handset when you hang up). See Figure 5.  
• Hold down the switchhook and slide the handset tab  
up and out of its slot.  
4 holes for  
wall mounting  
• Turn the tab so that the curved end is facing up.  
• Insert the tab back into its slot.  
Figure 2. The Bottom of the 6200 Series Telephones  
a. Handset  
retainer  
in place  
b. Press to release  
and then remove  
handset retainer  
2. Remove the desk stand by sliding it to the left until it is  
free of the telephone base. See Figure 3.  
Desktop  
Slide stand  
stand  
to left and lift  
c. Reposition  
handset  
retainer  
d. Replace handset  
retainer  
(up  
position)  
down  
(down  
position)  
Figure 5. Reversing the Handset Hook  
Figure 3. Sliding the Base from the Bottom of the Set  
2. Turn the telephone upside down so that you can see the  
bottom of the telephone.  
3. Remove the mounting base by sliding the base to the  
left until it is free of the telephone. See Figure 3.  
4. Turn the base so the larger end is down.  
5. Plug one end of the 8-inch line cord into the line jack on  
3. Plug one end of the line cord into the line jack on the  
bottom of the telephone.  
4. Align the other end of the line cord so that it is threaded  
through the slot at the top of the stand. See Figure 4.  
5. Reattach the stand to the telephone by sliding the stand  
into the appropriate tabs and to the right.  
the bottom of the telephone.  
6. Slide the reversed base onto the telephone, to the right,  
Line cord  
until it snaps into place. See Figure 6.  
Desktop  
stand  
Invert stand  
Line jack  
LINE  
Position stand  
over 4 holes,  
push stand down,  
Holes  
for wall  
mounting  
and slide to left  
Figure 4. Attaching the Line Cord and Threading It  
Through the Slot at the Top of the Desktop Stand  
Figure 6. Installing the Stand for Wall Mounting  
2
 
7. Plug one end of the coiled handset cord into the handset  
MUTE (available only on the 6220 telephone)  
jack on the side of the telephone.  
To prevent the other party from hearing you  
(To mute the microphone)  
8. Plug the free end of the line cord into a modular wall  
jack.  
Press Mute  
.
9. Place the telephone against the wall jack mount and  
push down so that the base locks into the slots on the  
telephone.  
Mute  
• Red light next to  
cannot hear you.  
goes on, and the other party  
10. Plug the free end of the coiled handset cord into the  
handset and hang up the handset.  
11. Lift the handset and listen for dial tone.  
To resume talking to the other party  
(To turn on the microphone again)  
Press Mute  
.
12. Set the Ringer volume control (labeled  
) to  
Mute  
• Red light next to  
goes off, and you can  
the settings you want.  
resume conversation with other party.  
PERSONALIZED RING and RINGER VOLUME  
—— PROCEDURES ——  
To select a personalized ringing pattern for your  
telephone  
ANSWERING AND PLACING A CALL  
There are two possible ringing patterns you may select for  
your telephone.  
To answer or place a call  
NOTE: The Message light flashes when a call is coming in  
1. Move the switch to either of the two settings,  
.
(that is, when the telephone is ringing).  
To control the volume of the tone ringer  
1. To place a call: On the 6218 telephone, lift the handset.  
On the 6220 telephone, you can either lift the handset or  
Spkr  
The Ringer volume control on your telephone is labeled  
to remind you that there are three separate  
volume settings.  
press  
.
To answer a call: On the 6218 telephone, lift the  
handset. On the 6220 telephone, you can either lift the  
Spkr  
1. To raise the volume of the ringer, slide the Ringer  
volume control upwards; to lower the volume of the  
ringer, slide the Ringer volume control downwards.  
handset or press  
.
NOTE: You can also use a programmable dialing button to  
place a call if you have programmed a button for  
that number.  
PROGRAMMABLE DIALING  
The 10 programmable dialing buttons are provided for  
one-touch dialing of frequently dialed telephone numbers.  
You can also store emergency numbers, such as 911, and  
feature codes on these buttons.  
Spkr  
• If you press  
(on the 6220 telephone), the light  
next to the button goes on.  
2. To place a call, next, dial the desired number.  
3. To end the call: On the 6218, hang up the handset. On  
Shipped with each telephone is a button designation card on  
which you can write the names or numbers or codes stored  
on each of the programmable dialing buttons. Use the  
procedure below to label and then reinstall the designation  
card.  
the 6220 telephone, hang up the handset or press  
Spkr  
, whichever is active.  
NOTE: To raise the volume of the handset or speakerphone  
(on the 6220), whichever is active, use the Volume  
control button labeled  
6220. Press the top half of the Volume control  
button labeled ; to lower the volume of the  
handset, press the lower half of the Handset volume  
control button labeled  
on the 6218 and  
on the  
Laser-printable paper Designation Cards are available for  
labeling the Programmable Dialing buttons. They are  
available in both 8-1/2” x 11” and A4 size sheets in three  
different languages (English, Latin American Spanish, and  
sets with icon-labeled buttons). Contact your Lucent  
Technologies sales representative for ordering information.  
.
HOLD  
You can program up to 24 elements (digits and characters  
such as a # or *) on a programmable dialing button. If the  
number you want to store is longer than 24 elements, you can  
do one of the following:  
To put a call on hold  
Hold  
1. Press  
.
• The red light next to Hold goes on.  
To return to the held call  
1. Press Hold , or, if you have hung up the handset,  
— Store up to 24 elements on one button; store the  
remainder of the elements on a second button. To  
place a call using these buttons, press the first but-  
ton; when all of the elements have been dialed,  
press the second button in the sequence.  
pick up the handset again from the cradle.  
• The red light next to Hold goes off.  
You are reconnected to the other party.  
— Store up to 24 elements on one button; dial the  
remainder of the digits and characters manually.  
MESSAGE  
To retrieve a message when your Message light is  
blinking  
See your system manager for instructions about your local  
message retrieval procedures.  
NOTE: The Message light also flashes when a call is  
coming in (that is, when the telephone is ringing).  
3
 
 
To label and reinstall the programmable dialing  
buttons designation card on your telephone  
REDIAL  
1. Remove the plastic card cover from the telephone by  
placing your fingers at the top and bottom and flexing  
the card outward. Then, lift the button designation card  
from out of its cavity on the telephone.  
To redial the last number that you dialed  
Redial  
1. While off-hook, press  
.
• The telephone will redial up to 24 digits.  
2. In the blank space next to the appropriate  
programmable dialing button, write or type the name or  
telephone number that you want to store there.  
SPEAKERPHONE (available only on the  
6220 telephone)  
3. Place the designation card back on the telephone.  
Replace the plastic card cover over the designation card  
by fitting the cover’s bottom tabs into the slots on the  
telephone and pressing down, allowing the tabs on the  
top to snap into place.  
To place/answer a call without lifting the handset  
Spkr  
1. Press  
.
• Red light next to Spkr goes on.  
2. Place or answer call.  
• Adjust speakerphone volume, if desired. On the  
To program any of the 10 programmable dialing  
buttons (while on-hook)  
Volume control button (labeled  
following: To raise the volume level, press the  
upper half of the button labeled ; to lower  
), do the  
1. Press the Program button to enter programming mode.  
You hear a low continuous tone while you are in  
programming mode.  
2. Press programmable dialing button on which you want  
to store the number.  
• Tone is briefly interrupted twice.  
3. Dial number you want to program on the button. You  
can use up to 24 elements (digits and characters,  
including Pause and Flash).  
the volume, press the lower half of the button labeled  
.
3. Press Spkr again to hang up.  
• Red light next to Spkr goes off.  
To change from speakerphone to handset  
1. Pick up handset and talk.  
Spkr  
• Red light next to  
goes off.  
• The tone to remind you that you are in programming  
mode is interrupted at each time you press a dial pad  
key, the Pause button or Flash .  
You hear a rapid error tone if you try to enter more  
than 24 elements, and you will exit Program mode  
without saving the new number.  
To change from handset to speakerphone  
Spkr  
1. During a call using handset, press  
.
Spkr  
• Red light next to  
goes on.  
2. Hang up handset.  
You can use the Pause button to program a  
1.5-second pause between a dialing access number,  
such as 9, and the telephone number, and for certain  
banking and long-distance services.  
• For example, to put a pause between the dialing  
access number, 9, and the telephone number, press the  
Pause button, then 12125551234. Several depressions  
of the Pause button will produce a multiple of a  
1.5-second pause. (For instance, two depressions of  
the Pause button would equal 3 seconds.)  
FOR THE SYSTEM  
MANAGER ONLY  
The following procedures should be  
performed only by the system manager.  
Enabling and Disabling the System Hold  
Feature  
NOTE: Programmable dialing buttons can also be used to  
program system features. See your system manager  
for system feature codes.  
4. To program another programmable dialing button,  
repeat Steps 2 and 3.  
5. Press the Program button when you are ready to exit  
The Hold button ( Hold ) can be programmed, at each  
individual set, either as the normal Hold feature or as an  
alternate feature such as Call Park. The default setting is for  
normal Hold.  
programming mode.  
Hold  
To program  
Call Park  
as an alternate feature such as  
To dial a number with a programmable dialing button  
Flash  
1. Press the Program button; then press  
; then  
1. Pick up handset or press Spkr  
2. When you hear dial tone, press the appropriate  
.
press Hold  
.
2. Press “797 (SYS)” on the dial pad.  
programmable dialing button.  
• Number programmed on the button is automatically  
dialed.  
Flash  
3. Press  
again; then press the Program button  
again.  
4. Program the button with the feature access code of the  
alternate feature (such as Call Park). For programming  
To erase a number stored on a programmable dialing  
button  
1. Press the Program button.  
2. Press the button to be cleared.  
3. Press the Program button again.  
NOTE: As long as Hold is not being used for the Hold  
Hold  
feature, the light next to  
will not go on  
when the alternate feature is activated.  
4
 
Hold  
To program  
for normal Hold (that is, the  
REPAIR INSTRUCTIONS  
feature which allows the user to put a call on hold)  
If it is determined that your telephone is malfunctioning, the  
FCC requires that it not be used and that it be unplugged from  
the modular outlet until the problem is corrected. Repairs can  
only be made by the manufacturer or its authorized agents or  
by others who may be authorized by the FCC.  
Flash  
1. Press the Program button; then press  
then press Hold  
2. Press Hold again; then press Flash again;  
;
.
finally, press the Program button again.  
RIGHT OF THE TELEPHONE COMPANY  
Locking and Unlocking the Programmable  
Dialing Buttons  
If telephone equipment is causing harm to the telephone  
network, the telephone company may temporarily discontinue  
your telephone service. If possible, they’ll notify you before  
they interrupt service. If advance notice isn’t practical, you’ll  
be notified as soon as possible. You’ll be given the  
The system manager can lock the 10 programmable dialing  
buttons so the numbers or features assigned to these buttons  
CANNOT be changed.  
opportunity to correct the problem, and you’ll be informed of  
your right to file a complaint with the FCC. Your telephone  
company may make changes in its facilities, equipment,  
operations or procedures that could affect the proper  
functioning of your Lucent Technologies product. If such  
changes are planned, you will be notified.  
To lock the Programmable Dialing buttons so that  
their assignment cannot be changed  
Flash  
1. Press the Program button; then press  
2. Press “752 (RLC)” on the dial pad.  
Flash  
.
3. Press  
again; then press the Program button  
again.  
INTERFERENCE INFORMATION  
To unlock the Programmable Dialing buttons  
Flash  
1. Press the Program button; then press  
2. Press “766 (RNO)” on the dial pad.  
.
!
WARNING:  
Some telephone equipment generates and uses radio  
frequency energy and if not installed and used properly,  
that is, in strict accordance with the manufacturer’s  
instructions, may cause interference to radio and  
television reception. These telephones have been type  
tested and found to comply with the limits for a Class B  
computing device in accordance with the specifications  
in Subpart J of Part 15 of FCC Rules, which are  
designed to provide reasonable protection against such  
interference in a residential installation.  
Flash  
3. Press  
again; then press the Program button  
again.  
— FCC Information —  
FCC REGISTRATION AND REPAIR  
INFORMATION  
However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause  
interference to radio or television reception, which can be  
determined by turning the equipment on and off, the user is  
encouraged to try to correct the interference by one or more  
of the following measures:  
Your new Lucent Technologies telephone has been registered  
with the Federal Communications Commission (FCC). This  
product complies with standards in Part 68 of the FCC rules.  
The FCC requires us to provide you with the following  
information:  
• Reorient the receiving television or radio antennae  
where this may be done safely.  
• To the extent possible, relocate the receiver with  
respect to the telephone equipment.  
• Where the telephone equipment requires ac power,  
plug the telephone into a different ac outlet so that the  
telephone equipment and receiver are on different  
branch circuits.  
CONNECTION AND USE WITH THE  
NATIONWIDE TELEPHONE NETWORK  
The FCC requires that you connect your telephone equipment  
to the nationwide telephone network through a modular  
telephone outlet or jack. The modular telephone outlet or jack  
to which the telephone must be connected is a USOC RJ11C  
or RJ11W. The telephone may not be used on coin service  
provided by the telephone company. Connection to party lines  
is subject to state tariffs. (Contact your state public utility  
commission or corporation commission for information.)  
— Warranty Information –  
LUCENT TECHNOLOGIES WARRANTY  
INFORMATION  
INFORMATION FOR THE TELEPHONE  
COMPANY  
WHAT IS COVERED: All terms and conditions specified  
in your agreement with Lucent Technologies apply.  
Upon request of your local telephone company, you are  
required to provide them with the following information:  
A.) Your phone number. B.) The telephone equipment’s FCC  
registration number and ringer equivalence number (REN).  
These numbers are on the back or bottom of your telephone  
equipment. The REN is useful to determine how many  
devices you may connect to your telephone line and still have  
them ring when your telephone line is called. At most, but not  
all areas, the sum of all REN’s should be 5 or less. You may  
want to contact your local telephone company.  
TO GET WARRANTY SERVICE FOR YOUR  
TELEPHONE: Call the Lucent Technologies Customer  
Service Support Operations toll-free at 1 800 242-2121 or  
call the distributor from whom the product was purchased. If  
you are directed to ship your telephone to an authorized  
service location, you must prepay all shipping costs. We  
suggest that you retain the original packing material in the  
event you need to ship the unit. When sending your  
telephone to a service location, include your name, address,  
phone number, proof of purchase (or original shipping  
receipt), and description of the operating problem. After  
replacing your telephone, Lucent Technologies will ship it to  
you at no cost to you  
5
 
Prepared by  
BCS Product Publications  
Lucent Technologies  
Middletown, NJ 07748-9972  
Copyright © 1999  
Lucent Technologies  
 

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